The privacy policy describes how SIA "BOROFFISH" uses and protects the information you provide when purchasing goods in the online store. When SIA "BOROFFISH" asks you to provide any information, it is used, processed and stored in accordance with this policy. By becoming a Buyer of the www.boroffish.eu online store, you agree to the processing of the data you provide using the Product Purchase Service.

Personal data

We may collect, store and use the following personal data:

  • Information about visiting and using your computer and the website www.boroffish.eu (including your geographical location, the type of internet browser, the device you use to view the page);
  • Information about any transactions that have taken place between you and SIA "BOROFFISH" (including information related to orders);
  • The information you provide when filling out the Order Form;
  • Any other information you want to send to SIA "BOROFFISH".

 SIA "BOROFFISH" may use your personal data to:


  • Provide you with the opportunity to use the product purchase services available on the website www.boroffish.eu;
  • Manage the website www.boroffish.eu;
  • Personalize the services provided or the website www.boroffish.eu;
  • Send you notifications, invoices and make payments;
  • Send you emails you have logged in to;
  • Refer to your questions or complaints on the website www.boroffish.eu.
  • Transfer of information to third parties

SIA "BOROFFISH" may disclose information about you to any employee of SIA "BOROFFISH" only to the extent stipulated in this privacy policy. In addition, we may disclose information about you:

  • To the extent that it complies with regulatory enactments;
  • In connection with any legal proceedings;
  • To protect your legal rights (including passing on information to others to prevent fraud).

We use Google Analytics to analyze your visit to www.boroffish.eu. Using cookies stored on our servers, Google Analytics collects statistical and other information about www.boroffish.eu. The information collected in connection with the www.boroffish.eu website is stored by Google. Google's privacy policy is available here.

Cookies

The website www.boroffish.eu uses cookie technology. These cookies tell us whether you have previously visited our website or are a new user and what you have viewed on our website. The cookies we use do not store any personal information about you and do not offer us the opportunity to contact you, nor do the cookies download any information from your computer.

Protection of personal data

All personal data of the customer when visiting the online store and paying for the goods are considered confidential, except when the courier needs to know the customer's name, address and telephone number in order to deliver the goods, as well as in other cases provided by law.

Refunds

If for some reason the purchased product does not suit you (does not meet your requirements), you can return it within 14 days, receiving a refund of 100% of the amount paid (all payment made for the product). The Seller shall send a withdrawal letter form addressed to SIA “BOROFFISH” for the return of the goods, which must indicate the invoice number, payment date, amount, account number to which the money and the reason for returning the goods must be transferred, by e-mail to the Buyer upon Buyer's request.

The buyer is obliged to deliver the Returned Product to SIA "BOROFFISH" cafe at Roņu Street 8, Liepāja within 7 days after sending the letter of refusal. The money for the returned product will be refunded to the account specified by the customer within 30 days (counting) from the moment of returning the product. The returned product must not have been used and must be in the original packaging. All expenses that will be incurred in connection with the return of the goods to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:

  • the ordered goods cannot be returned according to their nature, or they are perishable or can be used quickly;
  • the ordered goods are made directly to the Buyer by individual order

Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer the right of withdrawal or withhold compensation in case of damage to the product, negligent handling of the product during use or non-compliance with the instructions, if the original packaging of the product is lost or its packaging is significantly damaged.

The others

This privacy policy is subject to change without notice. The latest version of the Privacy Policy, published on www.boroffish.eu, replaces all previous versions of the Privacy Policy. If you have any questions or concerns about the www.boroffish.eu privacy policy, please write to [email protected]

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